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So you've purchased a product off ClickBank, and you desire to your a refund. Now what? In this text I'll set out the steps concerned in making use of for a ClickBank refund.
Step 1 – Go to the ClickBank Customer Support Page
The simplest way to do that is to discover the e-mail receipt that ClickBank despatched – it will embody a hyperlink to the actual order. The different possibility is to manually enter the main points on the ClickBank assist web page. Either manner it is best to then have the opportunity to view the main points of the order.
Step 2 – Lodge a Customer Service Ticket and Specify the Reason for Refund
From the ClickBank order web page, there would be the possibility of lodging a ticket requesting that ClickBank refund the product. There are various completely different causes which may be chosen, one in all which is "I was not satisfied with the product. / Product did not meet expectations." There can also be a textual content field the place particular particulars concerning the problem may be entered.
Step 3 – Wait for at Least 24 Hours
Under the ClickBank buyer assist ticket system, a refund will probably be routinely granted after 24 hours have handed as long as:
- these hours don't fall on a weekend; and
- the seller doesn't try to save the sale by providing help to assist make the most of the services or products.
If the seller doesn't reply inside this era then the refund must be processed.
Step 4 – The Vendor May Make Contact to Try and Save the Sale
What occurs from right here on will actually depend upon the product, the circumances surrounding buying and the seller. If the seller makes contact to present technical assist, both the client or the seller can change the ticket to a 'technical assist' ticket. But the seller ought to solely do that with the client's consent – in any other case the matter may be escalated to ClickBank for overview.
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