Get ready to stride boldly into the world of AI with this straightforward tutorial created by Liam Ottley, an AI development company owner. This guide, titled “How to Add Custom GPTs to Whatsapp,” will teach you the many ways to develop advanced custom GPTs and deploy them to WhatsApp via ManyChat. Boost your business as you tap into WhatsApp’s robust automation abilities for customer support, lead generation, and appointment setting, enhancing these vital business operations.
See a live demonstration of setting up a WhatsApp lead generation bot through the AAA Accelerator program and become an expert in capturing vital client details like phone numbers and names. Walk alongside Liam as he provides step-by-step instructions on integrating the Assistant API within a platform like Replit and connecting it to ManyChat, ultimately sending automated messages to WhatsApp. Harness the unstoppable power of artificial intelligence and watch as your business scales new heights.
Understanding What GPTs are
GPTs, or Generative Pre-trained Transformers are a type of machine learning model used for Natural Language Processing (NLP). They use patterns in data they’ve been trained on and generate human-like text, making them incredibly useful for various applications.
Definition of GPTs
GPTs are a powerful AI tool developed by OpenAI. Built on Transformer technology, GPTs can generate coherent and diverse sentences by predicting subsequent words in a given piece of text. They are trained on a large variety of internet text to help them generate contextually relevant and diverse responses.
Uses of GPTs
You may be wondering how this can be applied practically. In your day-to-day life, GPTs can automate tasks such as customer support, lead generation, and appointment setting. Whether it’s answering frequently asked customer queries or scheduling appointments, GPTs are revolutionizing communication processes in businesses.
Inherent Features of GPTs
Key features of GPTs include the ability to process multiple languages, handle different writing styles, and comprehend context. Additionally, while initial versions of GPTs required a lot of data to provide accurate results, newer versions are much more efficient. The ability to memorize and learn quickly can reduce bounce rates and efficiently address customer queries.
Opportunities with WhatsApp Integration
Now, imagine GPTs being able to respond to messages on WhatsApp.
GPTs Integration for Business Tasks
Incorporating GPTs in WhatsApp for business tasks provides an opportunity to tap into WhatsApp’s vast user base, estimated to be over 2 billion users around the world. From scheduling appointments to customer interactions, GPTs can automate key tasks, freeing up your valuable time and resources.
Uses of GPTs in WhatsApp
Lead generation, which is crucial to business growth, can be made seamless and effortless with GPTs. You can set up a system that captures user’s details after initial queries, saving them to a Customer Relationship Management (CRM) system like Airtable. Also, by integrating GPTs with WhatsApp, you can answer customer queries efficiently, reducing response times and increasing customer satisfaction.
Benefits of GPTs in WhatsApp Integration
With GPTs integrated in WhatsApp, you’ll get the benefits of real-time responses, personalisation, and improved customer relationship management. These benefits can lead to improved business performance parameters like increased sales, better customer service, and eventually more growth.
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Creating OpenAI Assistant API
OpenAI provides an API called ‘Assistant API’ that we’ll be leveraging.
Setting up OpenAI Assistant API
Setting up OpenAI Assistant API involves creating an account on OpenAI, going through the settings panel to activate the full feature set of OpenAI by adding a payment method, and purchasing API credits as you need.
Understanding the API Key
Once set up, you can obtain an API key from OpenAI under the settings panel. This unique key gives you access to interact with the OpenAI system and use the Assistant API.
Managing the API settings
The API key can be embedded into the ‘Secrets’ panel of Replit for seamless implementation. You need to ensure you include ‘Bearer’, followed by a space, before your key when pasting it into Replit.
Implementing Advanced Custom GPTs
Procedure for Customizing GPTs
Customising GPTs becomes fairly straightforward once you are comfortable with the OpenAI Assistant API. You need to write a JSON file where you specify the actions you want your GPTs to perform and then call these actions programmatically using the API.
Fining Tuning GPTs Settings
Through OpenAI API, you can fine-tune GPT settings according to your needs. This includes changing the default parameters such as temperature and top-p to decide the randomness and creativity of responses generated.
Deploying Custom GPTs
Once your GPTs are fine-tuned and customized, it is time to deploy them. Along with creating a new assistant, you can also save, reload, update, and delete existing assistants using the ‘assistant. Json’ file.
Running Demonstrations on GPTs Functions
Creating WhatsApp lead generation bot
A demonstration on setting up a WhatsApp lead generation bot is conducted using a provided template. By entering requisite details and presenting a few scripts, the lead generation bot will be poised to capture leads.
Capturing phone numbers and full names
One of the focal points of these bots is capturing client contact information. By following the flow of conversation, these bots can glean vital information like the full names and phone numbers of potential leads.
Logging Data to a CRM using Airtable
Once captured, the lead data can be logged to a CRM using Airtable. It is a process which involves generating and manipulating URLs on the developers’ page of Airtable.
Connecting Assistant API within Replit
Understanding Replit
Replit is an online real-time collaborative browser-based Integrated Development Environment (IDE). It provides programming languages and environments to aid programmers. It is free to use and requires an account setup.
Procedure for Connecting Assistant API to Replit
Connecting Assistant API to Replit involves copying the API Key obtained from OpenAI and pasting it into the ‘Secrets’ panel within your Replit environment. This connects the AI model to Replit, making it usable within the environment.
Troubleshooting the Process
In the event of any discrepancies or troubles with the process, you can always regenerate the assistant by deleting the assistant. Json file, and a new assistant will be created when the app is run next time.
Integrating Replit and ManyChat
Understanding ManyChat
ManyChat is a top-rated conversational marketing and sales platform on Facebook Messenger. It acts as an interface to send automated messages to platforms like WhatsApp.
Connecting ManyChat to Replit
By setting up ManyChat and connecting it to Replit, automated messages can be sent to WhatsApp. This involves pasting API credentials in ManyChat flow editor and testing the API connectivity.
Sending Automated messages to WhatsApp
It allows you to create a lead generation chatbot that can answer queries and capture important customer information, making it a powerful tool for business. It helps strengthen customer relationships and convert prospects into leads.
Updating and Maintaining the Assistant
Keeping your AI Assistant updated and functional is crucial for effective performance.
Updating the Assistant’s Knowledge
Any changes in the knowledge base of your business should be updated in the assistant’s document file, enabling the assistant to provide accurate responses.
Changing the Assistant’s Document name
At any point, if you need to replicate this process for another use case, you can change the document name and define necessary custom actions specific to that use case.
Regenerating the Assistant
Deleting the ‘assistant. Json’ file when needed can allow a new assistant to be created. This gives an option to redefine the assistant’s settings and actions as per needs.
Understanding Agentive by MorningSide AI
Unveiling Agentive
Agentive is a tool under development by MorningSide AI which simplifies the GPT creation process and eliminates the need to write complex custom codes.
Benefits of Agentive
Agentive abstracts away a lot of complexities in the AI assistant creation, making AI solutions simpler and more accessible. It provides an easier way to utilize advanced AI features without needing extensive coding knowledge.
Access to the Beta testing and future plans
MorningSide AI is planning to launch beta testing for Agentive, and the first 500 subscribers get access to 12-months of free service, making for an exciting opportunity to be part of an AI advancement.
Conclusion
Recap on the Process
You’ve now journeyed through the process of creating GPTs, deploying them on WhatsApp for automated interactions, tweaking the GPT settings as per your needs and maintaining and updating your assistant. You’ve also learned about Agentive by MorningSide AI and how it can simplify these processes.
Concluding Remarks on the Efficiency of the process
This article should have made clear the extensive utility of GPTs in business applications, specifically in automating tasks like customer service and lead generation via WhatsApp.
Plans for Future Work and Assignments
While Agentive promises to simplify GPT creation process, there’s more to come with AI enhancements. Future lessons will continue to build upon this core knowledge, integrating more features and applications to redefine how businesses operate.
Your AI adventure is just getting started, and there’s much more to explore and learn!
